Terms & Conditions

Brandroot Isoft Pvt. Ltd.
Last Updated: November 10, 2026

1. Introduction

Welcome to the website of Brandroot Isoft Pvt. Ltd. (“Brandroot Isoft”, “we”, “us”, or “our”), available at https://brandrootisoft.com (the “Website”). These Terms & Conditions (“Terms”) govern your access to and use of the Website and the services we provide, including web design and development, software development, e-commerce development, mobile app development, AI training, and industrial training (the “Services”).

By accessing the Website or engaging our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Website or our Services.

2. Eligibility

You must be at least 18 years of age and legally capable of entering into a binding contract under applicable law to use our Services. If you are using our Services on behalf of a business or organisation, you confirm that you are authorised to bind that entity to these Terms.

3. Use of the Website

You agree to use the Website only for lawful purposes. You must not:

  • Use the Website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorised access to the
  • Website, servers, or any connected systems
  • Introduce viruses, malware, or any harmful or disruptive code
  • Scrape, copy, or reproduce Website content without our written permission
  • Submit false, misleading, or fraudulent information through our forms
  • Interfere with the normal operation or security of the Website

4. Our Services

4.1 Scope of work

The specific scope, features, deliverables, timelines, and fees for each project will be set out in a written proposal, quotation, or agreement shared with and accepted by the client. Anything outside the agreed scope will be treated as additional work and may be charged separately.

4.2 Timelines

Timelines mentioned on our Website or in proposals are estimates. Delivery depends on timely feedback, approvals, content, and access from the client. Delays caused by the client may extend the project timeline.

4.3 Client responsibilities

The client agrees to provide accurate information, content, images, credentials, and approvals in a timely manner, and to ensure that all materials supplied do not infringe any third-party rights.

4.4 Revisions

The number of revisions included will be specified in the project agreement. Additional revisions beyond the agreed limit may be charged separately.

5. Payments and Fees

  • Fees, payment schedules, and milestones will be defined in the project quotation or agreement.
  • Unless otherwise agreed, an advance payment is required before work begins.
  • Invoices must be paid within the period stated on the invoice.
  • Delayed payments may result in a pause in work, delay in delivery, or withholding of final files and access until payment is cleared.
  • Advance and milestone payments are generally non-refundable once work has commenced, unless otherwise stated in the written agreement.
  • All fees are exclusive of applicable taxes (including GST) unless stated otherwise.

6. Intellectual Property

6.1 Our property

All content on the Website, including text, graphics, logos, designs, code, and layout, is the property of Brandroot Isoft or its licensors and is protected by applicable intellectual property laws. You may not use it without our prior written consent.

6.2 Client deliverables

Upon receipt of full and final payment, ownership of the final custom deliverables created specifically for the client transfers to the client, unless otherwise agreed in writing.

6.3 Third-party and pre-existing materials

Third-party tools, plugins, themes, fonts, stock assets, and open-source libraries remain subject to their own licences. Brandroot Isoft retains ownership of its pre-existing tools, frameworks, code libraries, and reusable components.

6.4 Portfolio rights

Unless the client requests otherwise in writing, we may display completed work in our portfolio and marketing materials.

7. Confidentiality

Both parties agree to keep confidential any non-public business, technical, or financial information shared during the project and not to disclose it to third parties without consent, except where required by law or necessary to deliver the Services.

8. Training Programs

For our AI Training and Industrial Training programs:

  • Enrolment is confirmed only after registration and payment of the applicable fee.
  • Course content, duration, and schedules may be updated or modified when necessary.
  • Fees paid are non-transferable and, unless otherwise stated, non-refundable once the program has started.
  • Training materials are for personal learning use only and must not be copied, recorded, shared, or resold without permission.
  • Completion certificates, where offered, are issued subject to attendance and assessment requirements.

9. Careers and Job Applications

Submitting an application through our Careers page does not guarantee an interview or employment. We may retain application details in accordance with our Privacy Policy. All information you provide must be accurate and truthful.

10. Third-Party Services and Links

Our Website and Services may rely on or link to third-party platforms such as hosting providers, payment gateways, plugins, APIs, and social media. We do not control and are not responsible for their content, availability, policies, or practices. Your use of them is at your own risk and subject to their terms.

11. Disclaimer of Warranties

The Website and Services are provided on an “as is” and “as available” basis. While we strive for quality and accuracy, we do not guarantee that the Website will be uninterrupted, error-free, or free from harmful components. We do not guarantee specific business outcomes, such as search engine rankings, traffic, leads, or sales, as these depend on factors beyond our control.

12. Limitation of Liability

To the maximum extent permitted by law, Brandroot Isoft, its directors, employees, and partners shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, business, or goodwill, arising from the use of or inability to use the Website or Services.

Our total liability for any claim relating to the Services shall not exceed the amount actually paid by the client to us for the specific service giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Brandroot Isoft and its team from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms, misuse of the Services, or infringement of any third-party rights through materials you provide.

14. Maintenance and Support

Post-launch support, maintenance, hosting, and updates are provided only if included in the project agreement or a separate maintenance plan. Unless otherwise agreed, support is limited to fixing defects in delivered work within a reasonable period after delivery.

15. Termination

We may suspend or terminate access to the Website or Services, without notice, if you breach these Terms or engage in unlawful or abusive conduct. Either party may terminate a project agreement in accordance with its terms. On termination, the client remains liable for payment of all work completed up to the termination date.

16. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

17. Changes to These Terms

We may revise these Terms from time to time. Updated Terms will be posted on this page with a new “Last Updated” date. Your continued use of the Website or Services after changes are posted constitutes acceptance of the revised Terms.

18. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Chhindwara, Madhya Pradesh, India.

19. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Brandroot Isoft Pvt. Ltd.
Udadon, Chourai, Chhindwara, India – 480001
Email: info@brandrootisoft.com
Phone: +91 9755614262

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