Privacy Policy

Brandroot Isoft Pvt. Ltd.
Last Updated: November 10, 2026

1. Introduction

Brandroot Isoft Pvt. Ltd. (“Brandroot Isoft”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://brandrootisoft.com (the “Website”) or use our services.

By using this Website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website.

2. Information We Collect

2.1 Information you provide to us

When you fill in our “Get In Touch” form, “Start a Project” form, or contact us directly, we may collect:

Full name
Email address
Phone number / WhatsApp
number
Address
Project type and project
requirements
Any other information you include in your message

When you apply through our Careers page, we may also collect your resume/CV, work experience, qualifications, and other details you choose to share.

2.2 Information collected automatically

When you visit the Website, we may automatically collect:

IP address
Browser type and version
Device type and operating system
Pages visited, time spent, and referring website
Cookies and similar technologies (see Section 6)

3. How We Use Your Information

We use your information to:

Respond to your enquiries and provide project quotations
Deliver, manage, and support our services
Communicate with you about projects, updates, and support
Process job applications and recruitment
Improve our Website, services, and user experience
Analyse Website traffic and performance
Send relevant updates or promotional communication (you may opt out at any time)
Prevent fraud, abuse, and security incidents
Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on your consent, the need to perform a contract or respond to your request, our legitimate business interests, and compliance with applicable laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (India).

5. Sharing of Information

We do not sell or rent your personal information. We may share it only with:

Service providers: hosting, email, analytics, and communication tools that help us operate the Website and deliver services, under confidentiality obligations
Professional advisors: legal, accounting, and audit advisors where required
Legal authorities: where required by law, court order, or government request
Business transfers: in case of a merger, acquisition, or sale of assets, subject to this Privacy Policy

6. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to remember your preferences, understand how visitors use the Website, and improve performance. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some features of the Website.

7. Third-Party Links and Services

Our Website may contain links to third-party websites (for example, Google Maps, WhatsApp, and social media platforms). We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, to meet legal, accounting, or reporting requirements, or to resolve disputes. When it is no longer required, we delete or anonymise it.

9. Data Security

We use reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

Subject to applicable law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Withdraw your consent at any time
Opt out of marketing communication
Raise a grievance regarding the handling of your data

To exercise any of these rights, contact us using the details in Section 13.

11. Children’s Privacy

Our Website and services are not directed at children under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the Website after changes means you accept the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Brandroot Isoft Pvt. Ltd.
Udadon, Chourai, Chhindwara, India – 480001
Email: info@brandrootisoft.com
Phone: +91 9755614262